Housing & Property

Buying, renting, public housing, bonds, repairs and property disputes.

1. 1
   Buying a First Home: Making an Offer, the Cooling-Off Period and a Building-and-Pest Inspection

   🎧 Practice dialogue · 14 min

   A first-home buyer meets a real estate agent to make an offer on a house and learns about the contract of sale, the cooling-off period, the deposit and why a building-and-pest inspection matters before settlement.

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2. 2
   Public Housing: Requesting a Larger Home and a Rent Reassessment

   🎧 Practice dialogue · 14 min

   A Tamil-speaking public housing tenant meets a housing officer to request a rent reassessment after a drop in the family's income and a transfer to a larger property for their growing family.

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3. 3
   Signing a Twelve-Month Tenancy for a Craigieburn Unit

   🎧 Practice dialogue · 14 min

   A property manager takes a newly approved applicant through a 12-month residential tenancy agreement for a two-bedroom unit in Craigieburn at $520 per week, covering the direct-debit rent, the four-week RTBA bond, the 1 August move-in, and the break-lease, no-pets and no-subletting clauses.

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4. 4
   Rental Key Handover and Entry Condition Report in Blacktown

   🎧 Practice dialogue · 14 min

   A leasing consultant hands over the keys to a $450-per-week Blacktown rental and walks a first-time tenant through the entry condition report, existing defects, photographing, sign-and-return timeframe, and the $1,800 bond held via Rental Bonds Online.

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5. 5
   Burst Hot-Water Service and Urgent Repairs

   🎧 Practice dialogue · 14 min

   A Tamil-speaking tenant phones the property manager after the hot-water service bursts and floods the laundry, and the manager explains the tenant's urgent-repair rights under the Residential Tenancies Act.

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6. 6
   Disputing an Excessive Rent Increase at VCAT

   🎧 Practice dialogue · 14 min

   A tenancy advocate from Tenants Victoria prepares a Tamil-speaking renter to dispute a weekly rent rise from $480 to $560 by requesting a Consumer Affairs Victoria assessment and lodging at VCAT with comparable-property evidence.

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7. 7
   Eviction Notice and NCAT Hearing for Rent Arrears

   🎧 Practice dialogue · 14 min

   A Legal Aid tenancy solicitor advises a Tamil-speaking tenant who has a 14-day termination notice for $2,700 in rent arrears and an upcoming NCAT hearing, explaining how to halt the eviction and what to bring.

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8. 8
   Selling A Reservoir Home: The Section 32 And Settlement

   🎧 Practice dialogue · 14 min

   A conveyancer meets a Tamil-speaking couple selling their Reservoir home for $845,000 to explain the Section 32 vendor statement, the buyer's cooling-off period, the deposit held in trust, the rates and water adjustments, and the PEXA settlement on 14 September.

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9. 9
   Building Defects Conciliation at DBDRV

   🎧 Practice dialogue · 14 min

   A DBDRV conciliator helps a Tamil-speaking homeowner whose newly built house has cracked cornices, a leaking shower recess and doors that won't close, explaining the statutory warranty periods, defect types and the builder's obligation to rectify.

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10. 10
    First-Home Support: Grant, Stamp Duty And The First Home Guarantee

    🎧 Practice dialogue · 14 min

    A mortgage broker explains three separate first-home supports to a Tamil-speaking couple buying a $650,000 new townhouse: the $10,000 First Home Owner Grant, a stamp-duty concession, and the federal First Home Guarantee that allows a 5% deposit without Lenders Mortgage Insurance.

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11. 11
    Special Levy for Cladding Removal at a General Meeting

    🎧 Practice dialogue · 14 min

    At an owners corporation general meeting, the manager presents an $18,000-per-lot special levy to fund $1.4 million of combustible-cladding removal under a Cladding Safety Victoria program, explaining payment options, the special-resolution vote, and the consequences of unpaid levies.

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12. 12
    Sleeping In The Car After Family Violence

    🎧 Practice dialogue · 14 min

    A homelessness services intake worker assesses a woman who has fled family violence and is sleeping in her car with her two children, then arranges a 5-night emergency motel, a Launch Housing referral, Victorian Housing Register priority, and after-hours contact options.

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